Here’s our process: you purchase, we process, then we ship.
All orders are shipped out within 3-5 business days of purchase. Please note that due to COVID-19 there might be a delay on when your order is received.
If the shipping address on your order needs to be changed, please email us directly at firstname.lastname@example.org.
Customer service is our top priority, next to safety. We want you to be 100% satisfied with your purchase. If there is a manufacturing issue please email us at email@example.com.
FULL PRICE ORDERS: If you decide you no longer want your order, simply send us an email at firstname.lastname@example.org with “RETURN” as the subject line. In the body of the email please provide your order number and your first name. All of this information is located on your receipt. Once we receive this information we will email you a return label and detailed instructions for returning your order. Please note that all returns must be in its original packaging, unaltered, unworn and unwashed.
SALE ORDER: Please note that all sale items are FINAL SALE. If there is an issue with your sale order please email us at email@example.com
RING SLING HELP
Need help using your MY PEEKABOO ring sling? No worries! There is a slight learning curve that comes with baby wearing. Please view our series of detailed videos. If after watching the videos you still have questions, don't give up, send us an email to firstname.lastname@example.org and someone will personally reach out to help. Also, check out our Instagram page - we have alot of tutorials and tips!